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The National Aeronautics and Space Act of 1958 established the National Aeronautics and Space Administration (NASA) and charged it to “provide for the widest practicable and appropriate dissemination of information concerning ... its activities and the results thereof”. The search for innovative methods to distribute NASA′s information led a grassroots team to create the NASA Technical Report Server (NTRS), which uses the World Wide Web and other popular Internet‐based information systems.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Culture is an overarching phenomenon that helps individuals make sense of their world. However, culture is not an unchanging “given.” Members of a society actively create culture and, through their activities and interactions, sustain or change this culture. In an organizational setting, culture gives meaning to each person’s membership in the social stage that is the workplace. In the process of cultural creation and sustenance, the past is often used as a harbinger of things to come. How an organization effectively uses the past to shape its present culture is a major focus of this study. This article is an ethnographic study of how culture is fabricated, sustained, and renewed in a small advertising firm. The authors propose three interpretive themes – nightmare avoidance, “Richardism,” and dream building – and develop these into a framework using Drucker’s three entrepreneurial strategies. A fourth strategy, creative divergence, emerges from our in‐depth analysis of EMC.

This paper aims to explore the use of soft systems methodology (SSM) to analyse the socio-technical information security issues in a major bank.

Case study research was conducted on a major bank. Semi-structured interviews with a purposive sample of key stakeholders in the business, comprising senior managers, security professionals and branch employees were conducted.

SSM was particularly useful for exploring the holistic information security issues, enabling models to be constructed which were valuable analytical tools and easily understood by stakeholders, which increased the receptiveness of the bank, and assisted with member validation. Significant risks were apparent from internal sources with weaknesses in aspects of governance and security culture.

This research uses a single case study and whilst it cannot be generalised, it identifies potential security issues others may face and solutions they may apply.

Information security is complex and addresses technical, governance, management and cultural risks. Banking attacks are changing, with greater focus on employees and customers. A systemic approach is required for full consideration. SSM is a suitable approach for such analysis within large organisations.

This study demonstrates how important benefits can be obtained by using SSM alongside traditional risk assessment approaches to identify holistic security issues. A holistic approach is particularly important given the increasing complexity of the security threat surface. Banking was selected as a case study because it is both critical to society and is a prime target for attack. Furthermore, developing economies are under-represented in information security research, this paper adds to the evidence base. As global finance is highly interconnected, it is important that banks in such economies do not comprise a weak link, and hence, results from this case have value for the industry as a whole.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

Considers the concept of Human Resource Management (HRM), noting particularly its origin in the USA and critiques of the concept in Europe. Data from a major European research project are examined. Differences between various European countries in their approach to HRM are identified and differences between HRM in Europe and the United States are suggested. It is argued that there is a need for the development of a model which relates more closely than the American literature to European HRM; and some tentative thoughts about such a model are proposed.

A feature of the industrial landscape in the 1990s is the emergence of a growing number of non‐union companies. Numerous factors have been suggested to explain this increase such as an increasingly competitive product market; fear of unemployment; a shift in managerial attitudes towards trade unions and the use of human resource management policies which are inimical to unionism. However, the most comprehensive attempt to establish the factors which increase the probability of union avoidance among companies is to be found in the industrial relations literature in the USA. Based on a survey of Irish manufacturing companies, evaluates the explanatory framework which has emerged from this literature and concludes that its validity is questionable in an Irish context.

Purpose – To assess the potential significance of the gravesites of Canadian residential schools to criminology.

Methodology/Approach – The current state of criminological theory with respect to crimes against humanity committed by the state is assessed, particularly with reference to any insights it may offer on the gravesites.

Findings – Denunciation of crimes against humanity is the one facet of successful prosecutions that would have value for residential school survivors. The current state of criminological theory for crimes by the state against humanity is inadequate for analyzing how and why those crimes are committed by democratic countries. The capacity of prosecutions by themselves to address the underlying social problems that fuel human rights abuses is limited. There is a need to explore how multi-faceted resolutions can both provide accountability for crimes against humanity and pursue long-standing solutions against further human rights abuses.

Originality/Value – Gaps in criminology with respect to analyzing crimes against humanity committed by the state that are in need of further exploration and study are identified. There is a need to develop methodologies for analyzing crimes against humanity committed by democracies. Further study would have significance not only for Indigenous peoples, but also more broadly for racial minorities who are victimized in democracies. Denunciation of crimes against humanity is the only realistic benefit of prosecution. There is therefore a need to explore multi-faceted and enduring resolutions that are not limited to punishment.